Author Archives for Justin Miles

AboutJustin Miles

Justin is the Managing Partner of our Melbourne office, an outcome focused leader with a track record of driving business performance through proven talent and organisation development practices. Justin’s methods and skills have been shaped by working with performance oriented leaders in great companies including PepsiCo, The Campbell Soup Company, Diageo, Rip Curl, Fonterra and Wesfarmers, in Australia, the USA and Latin America.

What Real Strategy Looks Like Inside a Functional Plan

May 27, 2026 11:19 am Published by Comments Off on What Real Strategy Looks Like Inside a Functional Plan

A Business Strategy Guide If last week’s post landed uncomfortably, good. Discomfort is usually a sign we have touched something... View Article


Manufacturing Car Line

Your Strategy Deck Is a Budget With Nice Fonts

May 18, 2026 12:04 pm Published by Comments Off on Your Strategy Deck Is a Budget With Nice Fonts

Here is a challenge for you. Pull out your latest strategy deck, the one that took three months to prepare,... View Article


Your Org Chart Called. It Has No Idea What Anyone Does Either.

May 7, 2026 2:34 pm Published by Comments Off on Your Org Chart Called. It Has No Idea What Anyone Does Either.

I spent two days recently with a client trying to understand their organisation. They handed me a thick stack of... View Article


When Social Contract Meets Social Licence

April 21, 2026 9:38 am Published by Comments Off on When Social Contract Meets Social Licence

A Framework for Organisations That Want to Earn Trust, Not Just Claim It There is a concept most leaders know... View Article


Machines Can Do the Work. Only Humans Can Do This.

April 14, 2026 9:10 am Published by Comments Off on Machines Can Do the Work. Only Humans Can Do This.

The goal of AI-led work redesign is not to move human work to machines. It is to ensure humans do human work.... View Article


Airplane wing

Why AI Pilots Stall, and What HR Can Do About It

April 9, 2026 9:34 am Published by Comments Off on Why AI Pilots Stall, and What HR Can Do About It

The more I read and the more I talk to clients and potential clients I’ve come to the conclusion that... View Article


HR work design and AI orchestration — a 2026 framework for CHROs

HR’s New Job: Redesign Work, Not Manage People

March 27, 2026 4:15 pm Published by Comments Off on HR’s New Job: Redesign Work, Not Manage People

The old Ulrich maxim, “HR is not about HR, it’s about the business,” served us well. But it no longer... View Article


Your Succession Plan Is Probably Useless. Here’s How to Tell.

March 17, 2026 3:27 pm Published by Comments Off on Your Succession Plan Is Probably Useless. Here’s How to Tell.

Let me be direct about something that most talent professionals already sense but rarely say out loud: a great-looking succession... View Article


Succession Planning vs Succession Management: Why Most Organisations Only Get Half of It Right

March 3, 2026 3:14 pm Published by Comments Off on Succession Planning vs Succession Management: Why Most Organisations Only Get Half of It Right

Most organisations have a succession plan. Very few practice succession management. And that gap, more often than not, is where... View Article


Succession Planning: Not Every Role Is Critical

March 3, 2026 9:44 am Published by Comments Off on Succession Planning: Not Every Role Is Critical

Here’s How to Tell the Difference: The Question That Changes the Conversation Here is a question I ask every leadership... View Article