Our Privacy Policy

Your Consent

By accessing Generator Talent Group’s websites and/or submitting your personal information to us via any means, you consent to the use of your information as set out in this Policy. If you don’t agree with any term of the Policy, please do not use Generator Talent Group’s services or website.

Collecting your Personal Information

The Policy relates to personal information collected by any means. It is Generator Talent Group’s usual practice to collect this personal information directly from you. At times though, your personal information is collected using our website or in response to Generator Talent Group’s online advertisements. Furthermore, there may be occasions when we (Generator Talent Group) will source personal information from an external third party, or a publicly available source (LinkedIn, Google Search, publications, etc). In these circumstances, we will take reasonable steps, where practicable, to inform you that this personal information has been collected from the third party.

The type of personal information collected and used will depend on the type of services you request or use and any applicable legal and regulatory obligations. This might include, but is not limited to, collection and use of the following kinds of information:

  • Contact – information that allows us (Generator Talent Group) to communicate with you, such as email, social media contact details, address, telephone number.
  • Identity – information that allows us to identify you, such as your name, date of birth, occupation, and government-issued identification.
  • Professional – information that helps us to understand more about you including your employment history, qualifications, talents, skills and abilities, including references, resume and qualification documents.
  • Financial – information that allows Generator Talent Group to pay you should you be engaged as an employee or contractor, such as bank and tax file details.
  • Other individuals – information we request, or that you provide, about an individual other than yourself, such as previous employers and referees.
  • Immigration – information that allows us to verify that you are legally permitted to work, such as evidence of citizenship, or work permit documents.

Generator Talent Group does not collect sensitive information about you (e.g. health information) unless relevant or necessary for the purposes of providing our services to you. In any circumstances where we require this type of sensitive information, we will first seek your consent to collect it. If you don’t provide information, or the information provided is insufficient or inaccurate, we may be limited in our ability to provide our services to you.

Use of Your Personal Information

Generator Talent Group collects your personal information so that we can:

  • Assist you in finding or retaining work;
  • Assist in your career performance or management;
  • Analyse human resource and labour markets;
  • Develop tests and assessments in order to place you in appropriate roles;
  • Pay you should you be engaged as an employee or contractor;
  • Assess our services provided to clients and candidates and to improve our services provided to clients and candidates;
  • Directly market our services to you (you have a right to opt-out from receiving direct marketing emails); or
  • Provide you with our services.

Use of Information by Third Parties

Generator Talent Group may use and disclose your personal information to third parties only for the purposes it was collected, or for a related or ancillary purpose, such as providing you with one of our services. Accordingly, we may disclose your personal information to third parties (located onshore or overseas), including but not limited to:

  • Generator Talent Group’s related entities;
  • Potential employers;
  • Clients who may wish to engage your services as a contractor or employee;
  • Generator Talent Group’s suppliers or service providers, such as organisations that conduct competency or psychometric tests on behalf of Generator Talent Group;
  • Your nominated referees;
  • Any government authority with a legitimate requirement for that data;
  • Any educational or vocational organisations to the extent necessary to verify your qualifications.
  • If Generator Talent Group discloses personal information to any third party, we will generally require these parties to protect such personal information in the same way that we do.

Maintaining Accurate Data

Generator Talent Group takes reasonable steps to ensure that the personal information it collects is accurate, up to date and complete. In circumstances where your personal information has changed please contact our Practice Manager, and they will endeavour to update and correct the information in accordance with applicable privacy law. We may also contact you from time to time to check the information is still correct.

Data Security & Storage

Generator Talent Group takes reasonable steps to protect the personal information we hold from loss, unauthorised access, and misuse. The use of locks and security systems assist us in protecting your personal information. Your personal information may be stored in hard copy documents, or electronically on Generator Talent Group’s software or systems. When no longer required, personal information is destroyed in a secure manner or deleted.

Information collected on our Website

Users are advised that there are inherent risks in transmitting information across the internet. The Internet is an open system and Generator Talent Group cannot guarantee that the personal information you submit will not be intercepted by others. Our websites may include links to external websites operated by other organisations. They may collect personal information from visitors to their site. We can’t guarantee the content or privacy practices of any external websites and do not accept responsibility for those websites.

When people access our website, we may gather information about users collectively. Such information includes the areas that users visit most frequently, and the services users access the most. Generator Talent Group will only use such data anonymously and in the aggregate. By doing so, we can optimise the services we provide to you and other people.
Generator Talent Group may also collect personal information that individuals choose to provide via online forms or by email. Any personal information provided online is treated in the same manner as any personal information collected through other means.

GDPR Principles

Generator Talent Group abides by the GDPR principles and guidelines when dealing with European Union (EU) residents, or a person located in the EU.

Feedback submitted to our Website

Generator Talent Group’s website have several areas on the site where you can submit feedback. We may use this feedback for marketing purposes, quality assessments relating to the services we provide, to improve our services, or to contact you for any further feedback.

Contacting Generator Talent Group

Please contact our Practice Manager at Generator Talent Group if you have a request relating to any of the following:

  • If you would like to access, or correct, your personal information held by us;
  • If you would like your personal information removed from the Generator Talent Group’s database;
  • If you would like to opt-out from receiving direct marketing e-mails; or
  • For any general queries relating to this Policy.

You may contact Generator Talent Group’s Practice Manager by email: contact@generatortalent.com

Privacy Complaints

If you have a privacy related complaint, you may contact our Practice Manager at the email address set out above. Your email should set out sufficient details of your complaint, including any alleged breach of applicable privacy law. The Practice Manager will consider your complaint and will contact you within a reasonable time to advise you of their determination and/or to request further details. If the Practice Manager determines that there has been a breach of this Policy, we will take appropriate steps to rectify that breach, and will keep you informed of both the nature of the breach and the steps taken to rectify the breach. The Practice Manager will keep a secure record of all complaints.

Changes to this Policy

Generator Talent Group may change this Policy from time to time for any reason and will update the Policy accordingly.